OfficeAsansol, West Bengal

Recovery services banks can rely on

We handle field collection, telecalling, and loan recovery work for banks, NBFCs, and fintech companies across West Bengal.

Quick Details
Founded
2022
Headquarters
Asansol
Operating Radius
11 Districts
Protocol
RBI Aligned
Authorized Agency For
Navi Finserv Bajaj Finserv SBI Card Cholamandalam

Reliable recovery support
since 2022.

Vardhanah Financial Services is a debt recovery agency based in Asansol, West Bengal. We support banks, NBFCs, and fintech companies with recovery assignments across the region.

The agency is led by Pranay Kumar, Proprietor, who has over 6 years of experience in collections. Our team covers field visits, telecalling, backoffice work, and reporting.

We focus on clear communication, documented follow-up, and compliant conduct at every stage of the recovery process.

Firm Information

Business Type Debt Recovery Agency
Proprietor Pranay Kumar
Registration 2022
HQ Location Dhadka, Asansol
Service Area West Bengal

What We Do

Simple, practical recovery support across calling, field visits, records, and reporting.

We combine customer calling, field visits, records, and client reporting into one steady recovery process. Every account is handled with documented follow-up and RBI-aligned conduct.

11Districts
30Field Officers
12Telecallers
2022Established
Step 01

Review the account

Screen assigned files, check customer records, and prioritize cases before calling or field deployment.

Step 02

Call and verify

Use structured telecalling for contact point verification, customer follow-up, and early resolution attempts.

Step 03

Visit on ground

Deploy trained field officers for compliant customer visits across active districts in West Bengal.

Step 04

Update and report

Maintain collection files, visit notes, payment status, and client-ready reporting for every active case.

Team and Infrastructure

A field-ready team and in-house systems to manage recovery assignments with clear records and regular reporting.

Personnel Hierarchy
  • EXEC
    Collection Head Overall recovery operations
  • MGR
    Supervisors Field team management
  • FLD
    Field Officers (FOS) Customer visits and collection follow-up
  • TEL
    Telecallers Customer calling and verification
  • OPS
    Backoffice & Runners Records, reports, and field support
System Support
  • SYS
    Computers and Laptops In-house systems for calling, records, and reporting
  • SEC
    Call Recording Systems Call records for review and compliance support
  • DOC
    Printing and Scanning In-house support for documents and files

Where We Operate

Our team currently works across 11 districts in West Bengal, with field officers and supervisors available for recovery assignments.

Asansol
Durgapur
Bardhaman
Birbhum
East Medinipur
West Medinipur
Hooghly
Nadia
North 24 Parganas
Purulia
Bankura

Institutions We Work With

  • Navi Finserv Flow & Recovery
  • Bajaj Finserv CD Loan
  • SBI Credit Card
  • Cholamandalam CD

Work With Us

For recovery assignments or partnership enquiries, contact our Asansol office directly.

Headquarters

KSTP, Dhadka
Asansol - 713302
West Bengal

Direct Contact

Pranay Kumar
Proprietor

Need recovery support?

For new assignments or urgent enquiries, WhatsApp is the quickest way to reach us.

Message on WhatsApp